In addition to network production systems, operators also need supporting systems to maintain the performance, data and configuration quality, and systems to maintain consistency with the inventory systems. The operation and maintenance teams needs efficient and low effort systems to keep network quality and service level accurate and the network opex low.

ServiceFactory has though the broad experiance and understanding from operator technical infrastructure, working processes and the typical organisational structure a unique position to deliver systems that meet the exact needs from the operators. ServiceFactory may deliver tailored solutions to satisfy the needs of

Node management

• Manage the network equipment configuration and software versions (vendor neutral)
• Upgrade and maintain the equipment with minimum effort
• Maintain an IP-address-plan for equipments and for consumer access
• Keep the DMS service accurate
• Automate the backup-restore process

Roaming partner information exchange

• Exchange location and coverage information with roaming-partners
• Secure the site information quality

Automated WLAN deployment

• Auto-deploy new WLAN locations

BGP management (automated)

• Define and maintain the optimum boarder gateway routing exchange model
• Secures the configuration consistency of  BGP
• Verifies all IP with Ripe/Radb

Service Level monitoring of carrier services

• Monitors and presents the service level of the interconnect service (loss, delay, jitter) per individual operator interconnect customer
• Publish SLA statistics and reports to operator interconnect customers
• Generates and exports basic statistics to surrounding OSS/BSS

Intrusion Detection System / Prevention System

• Detects intrusion and destructive access patterns
• Acts and limits the harm done
• May shut down consumer devices (with e.g. viruses)

Service Level of consumer services

• Robot easures the availability and throughput of access services
• Granular measurements per geographical site and user type
• Generates reports though email or manually through GUI
• Generates raw statistics and date through API